We have a NO REFUND policy in place for any purchase of sealed product; including wax, retail boxes and hobby boxes. 

SHIPPING

If you choose shipping at checkout your package will be shipped next day using USPS. You will recieve a tracking number through email.

BY LAW, WE ARE NOT RESPONSIBLE FOR LOST ITEMS IN THE MAIL. IF WE HAVE SENT YOUR PACKAGE(S) TO THE ADDRESS THAT YOU PROVIDE UPON CHECKOUT, AND WE SEND IT IN A SECURE MAILER AND/OR BOX IT IS THE RESPONSIBILITY OF USPS AND YOU. WE WILL ALWAYS SUPPLY YOU WITH TRACKING AND IF ANYONE EVER WANTS ADDITIONAL FEATURES TO THEIR SHIPPING THEY NEED TO EMAIL US AND LET US KNOW WITHIN 24 HOURS OF PURCHASE.